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Our Commitment to You
At Near Clothing, we want you to be completely satisfied with your purchase. If you're not entirely happy, we’re here to help.
30-Day Return Policy
You have 30 days from the date of delivery to request a return for your item.
Eligibility for Returns
To be eligible for a return, the item must:
✅ Be in the same condition as received (unworn, unused).
✅ Have all original tags attached.
✅ Be in the original packaging.
✅ Include proof of purchase (receipt or order number).
⚠️ Items that do not meet these conditions may not be eligible for a refund.
How to Initiate a Return
To start a return, please contact us at info@nearclothing.com. Once approved, we will provide instructions on where to send your return.
📌 Important:
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Include your order details inside the return package for faster processing.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please inspect it upon arrival and contact us immediately at admin@nearclothing.com. We will work quickly to resolve the issue at no additional cost to you.
Non-Returnable Items
The following items cannot be returned:
🚫 Perishable goods.
🚫 Custom or personalised items.
🚫 Personal care products (e.g., underwear, skincare, hygiene items).
🚫 Hazardous materials.
🚫 Items marked as final sale.
If you’re unsure about an item’s return eligibility, please contact us before purchasing.
Exchanges
To exchange an item, we recommend returning the original item for a refund and placing a new order for the preferred item.
Refunds
Once we receive and inspect your return, we will notify you about the approval status of your refund.
✅ If approved, the refund will be processed to your original payment method within 5-10 business days.
⏳ Refund times may vary depending on your payment provider.
For any further questions about returns or refunds, please contact us at info@nearclothing.com
