Shipping Policy

Processing & Shipping Times

We offer FREE shipping on all orders within Australia. Once your order is placed, it will be processed within 1-3 business days before being shipped.

The estimated delivery time is between 15 to 20 business days, depending on your location and external factors such as customs clearance and local postal services.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package's journey. Please allow 3-5 business days for tracking updates to appear in the system.

Delivery Delays

While we strive to deliver your order within the estimated timeframe, some delays may occur due to external factors such as:

• High demand periods (e.g., holidays and promotions).

• Customs processing times.

• Unforeseen weather conditions or logistical issues.

If your order has not arrived within 25 business days, please contact our support team at [your email] for assistance.

Wrong Address or Failed Delivery

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply for resending.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once marked as "Delivered" by the courier. If you encounter issues, please check with your local post office or contact our support team for further assistance.

Lost or Delayed Shipments

If your order is significantly delayed or lost in transit, please contact us at info@nearclothing.com, and we will assist you in tracking down your shipment.

For any further questions regarding our shipping policy, please contact us at info@nearclothing.com.